Terms & Conditions

1. Definitions and Interpretation

In these Terms and Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:

• "losbet," "we," "us," or "our" refers to the online gaming platform operated under the losbet brand name.
• "User," "you," or "your" refers to any individual who accesses, browses, or uses the losbet platform and services.
• "Account" means the personal gaming account registered by a User on the losbet platform.
• "Services" refers to all gaming products, features, and functionalities provided through the losbet platform, including but not limited to sports betting, casino games, live dealer games, slot machines, and related entertainment offerings.
• "Website" means the losbet online platform accessible at https://losbet.cam and any associated mobile applications or interfaces.
• "Funds" refers to money deposited, wagered, won, or withdrawn through your losbet Account.

2. Acceptance of Terms

By registering an Account with losbet, accessing our Website, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy and Responsible Gaming guidelines. If you do not agree with any provision of these Terms, you must immediately discontinue use of our Services and refrain from registering an Account.

We reserve the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to the Website. Your continued use of losbet Services following such modifications constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of any updates.

3. Eligibility and Age Restrictions

To use losbet Services, you must meet all of the following eligibility requirements:

• You must be at least 21 years of age or the legal age of majority in your jurisdiction, whichever is greater.
• You must be a legal resident of Indonesia or a jurisdiction where online gaming is permitted by law.
• You must be accessing and using our Services on your own behalf and not on behalf of any other person or entity.
• You must not be self-excluded from gambling activities or prohibited from participating in online gaming under the laws applicable to you.
• You must have the legal capacity to enter into binding contracts under Indonesian law.

losbet strictly prohibits minors from accessing or using our Services. We employ age verification measures and reserve the right to request identification documents at any time to verify your age and identity. Any Account found to belong to a person under the legal age will be immediately closed, and all Funds will be forfeited. Parents and guardians are responsible for monitoring and preventing minors from accessing our Website.

4. Account Registration and Security

4.1 Account Creation

To access most losbet Services, you must register for an Account by providing accurate, current, and complete information as requested in our registration form. Required information typically includes your full legal name, date of birth, residential address, email address, phone number, and preferred currency. You agree to maintain and promptly update your Account information to ensure accuracy at all times.

4.2 One Account Per Person

Each User is permitted to maintain only one Account with losbet. Creating multiple Accounts, whether using different names, addresses, email accounts, or any other means, is strictly prohibited. If we detect or suspect duplicate Accounts, we reserve the right to close all such Accounts, void any transactions, and forfeit all Funds and winnings associated with those Accounts without prior notice.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. You must not share your Account information with any third party or allow anyone else to access your Account. All activities conducted through your Account will be deemed to have been authorized by you, and you will be held responsible for all transactions, bets, and actions taken.

If you suspect unauthorized access to your Account or any security breach, you must immediately notify losbet customer support. We recommend using strong, unique passwords and enabling two-factor authentication where available to enhance Account security.

5. Know Your Customer (KYC) and Verification

losbet is committed to preventing fraud, money laundering, and underage gambling. As part of our regulatory compliance obligations, we require all Users to complete identity verification procedures, commonly referred to as Know Your Customer (KYC) verification.

You may be required to provide the following documents for verification purposes:

• Government-issued identification document (Indonesian National Identity Card (KTP), passport, or driver's license)
• Proof of residential address (utility bill, bank statement, or government correspondence issued within the last three months)
• Proof of payment method (bank statement, e-wallet screenshot, or credit card verification)
• Selfie photograph holding your identification document

Verification may be requested at the time of registration, prior to processing withdrawals, or at any time during your use of losbet Services. Failure to provide requested documentation within a reasonable timeframe may result in Account restrictions, including suspension of withdrawals and gameplay. All documents submitted are handled in accordance with our Privacy Policy and applicable data protection regulations.

6. Deposits and Payment Methods

losbet supports a wide range of payment methods tailored to Indonesian players, including major Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI) and popular e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). All transactions are processed in Indonesian Rupiah (IDR) unless otherwise specified.

When making deposits to your losbet Account, you agree to the following terms:

• All Funds deposited must originate from a payment source in your own name. Third-party deposits are strictly prohibited.
• You must have legal ownership and authorization to use the payment method selected.
• losbet does not charge fees for deposits; however, your payment provider may impose transaction charges.
• Minimum and maximum deposit limits apply and are displayed during the deposit process.
• Deposits are typically processed instantly, though processing times may vary depending on the payment method selected.
• You are responsible for ensuring sufficient funds in your payment account to complete transactions.

losbet reserves the right to refuse or reverse any deposit that violates these Terms or raises fraud concerns. We may request additional verification or documentation before processing large or unusual deposits.

7. Withdrawals and Processing

You may request withdrawal of your Account balance at any time, subject to the following conditions:

• Your Account must have successfully completed KYC verification before withdrawal requests can be processed.
• Withdrawals must be made to a payment method registered in your own name. We cannot process withdrawals to third-party accounts.
• Withdrawals must generally be made using the same payment method used for deposits, in accordance with anti-money laundering regulations.
• Minimum and maximum withdrawal limits apply and are specified in your Account settings.
• Withdrawal processing times vary by payment method but typically range from 5-10 minutes for verified Accounts. VIP members may receive priority processing.
• losbet does not charge withdrawal fees; however, your payment provider or bank may impose receiving fees.
• All bonus funds and associated winnings must meet applicable wagering requirements before withdrawal is permitted.

We reserve the right to conduct additional security checks before processing withdrawals, particularly for large amounts or unusual activity patterns. In cases where fraud or Terms violations are suspected, withdrawals may be delayed or denied, and the Account may be suspended pending investigation.

8. Bonuses, Promotions, and Wagering Requirements

losbet offers various bonuses, promotions, and loyalty rewards to enhance your gaming experience. All bonus offers are subject to specific terms and conditions, which are provided alongside each promotion and form an integral part of these Terms and Conditions.

8.1 General Bonus Terms

• Bonuses are available to eligible Users who meet the specified criteria for each promotion.
• Unless otherwise stated, bonuses are available once per User, household, IP address, and payment method.
• Wagering requirements specify the number of times bonus funds must be wagered before associated winnings can be withdrawn. For example, a 30x wagering requirement on a Rp 100,000 bonus means you must wager Rp 3,000,000 before withdrawing winnings.
• Different games contribute differently toward wagering requirements. Slots typically contribute 100%, while table games may contribute a lower percentage or be excluded entirely.
• Bonuses typically have expiration dates, after which unused bonus funds and associated winnings will be forfeited.
• Maximum bet limits may apply while wagering bonus funds. Exceeding these limits may void the bonus and associated winnings.

8.2 Bonus Abuse

losbet prohibits bonus abuse, including but not limited to creating multiple Accounts to claim bonuses multiple times, collusion with other players to manipulate bonus outcomes, and irregular betting patterns designed to circumvent wagering requirements. Any suspected bonus abuse will result in forfeiture of bonuses, winnings, and potential Account closure.

9. Betting Rules and Game Conduct

When participating in losbet gaming activities, you agree to abide by the following rules:

• All bets are final once confirmed. You are responsible for ensuring the accuracy of your wagers before submission.
• In the event of technical errors, system malfunctions, or obvious pricing mistakes, losbet reserves the right to void affected bets and restore Accounts to their state prior to the error.
• losbet's decisions regarding bet settlement, game outcomes, and disputes are final and binding.
• You must not engage in any form of cheating, collusion, fraud, or manipulation of games or betting systems.
• Use of automated betting software, bots, or systems designed to exploit the platform is strictly prohibited.
• losbet reserves the right to limit or refuse bets from any User at our discretion, particularly where irregular betting patterns are detected.

10. Responsible Gaming and Self-Exclusion

losbet is committed to promoting responsible gaming practices and protecting players who may be at risk of gambling-related harm. We provide various tools and resources to help you maintain control over your gaming activities:

• Deposit Limits: You may set daily, weekly, or monthly deposit limits to control spending.
• Loss Limits: Establish maximum loss thresholds over specified periods.
• Session Time Limits: Set reminders or automatic logouts after a specified duration of gameplay.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing losbet Services for a period of your choosing.
• Reality Checks: Receive periodic notifications during extended gaming sessions.

If you believe your gaming activities are becoming problematic, we strongly encourage you to contact our customer support team for assistance. You may also visit our Responsible Gaming page for additional resources, guidance, and links to professional support organizations.

11. Prohibited Uses and Activities

Users are strictly prohibited from engaging in the following activities while using losbet Services:

• Using the Services for any illegal purpose or in violation of applicable laws and regulations.
• Attempting to manipulate, exploit, or gain unfair advantage over the platform or other Users.
• Engaging in fraudulent activity, money laundering, or financing of illegal activities.
• Harassing, threatening, or abusing other Users or losbet staff members.
• Transmitting viruses, malware, or any other harmful code that could damage or interfere with the Services.
• Reverse engineering, decompiling, or attempting to access the source code of losbet software or systems.
• Scraping, crawling, or harvesting data from the Website using automated means.
• Creating multiple Accounts or using fraudulent identification to bypass restrictions.

Violation of these prohibitions may result in immediate Account suspension or termination, forfeiture of Funds, and potential legal action.

12. Account Suspension and Termination

losbet reserves the right to suspend, restrict, or terminate your Account at any time and for any reason, including but not limited to:

• Violation of these Terms and Conditions or any applicable laws.
• Fraudulent activity, bonus abuse, or suspicious betting patterns.
• Failure to complete KYC verification within a reasonable timeframe.
• Abusive behavior toward losbet staff or other Users.
• Prolonged Account inactivity (typically exceeding 12 months).

Upon termination, you will no longer have access to your Account or any associated Funds. However, if your Account balance contains legitimate winnings not subject to forfeiture, we will process withdrawal of those Funds in accordance with our standard procedures, subject to completion of any pending verification requirements.

You may voluntarily close your Account at any time by contacting customer support. Any remaining balance will be refunded to you following verification and settlement of any pending transactions or obligations.

13. Limitation of Liability

To the fullest extent permitted by applicable law, losbet and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Services, including but not limited to:

• Loss of profits, revenue, data, or business opportunities.
• Service interruptions, technical malfunctions, or system downtime.
• Unauthorized access to or alteration of your Account or personal information.
• Errors, omissions, or inaccuracies in content, odds, or game results.
• Actions or omissions of third-party payment providers or service partners.

Our total aggregate liability to you for all claims arising from or related to the Services shall not exceed the amount of Funds deposited into your Account during the 12-month period preceding the claim, or Rp 1,000,000, whichever is lower.

14. Disputes and Complaint Resolution

If you have any complaints, disputes, or concerns regarding losbet Services, we encourage you to first contact our customer support team. Most issues can be resolved quickly through direct communication. You may reach us via:

• Live chat available 24/7 on the Website
• Email: [email protected]
• WhatsApp customer service (contact details available on the Website)

We will make reasonable efforts to investigate and respond to your complaint within 14 business days. If you are not satisfied with our response or resolution, you may escalate the matter through appropriate dispute resolution channels available in your jurisdiction.

15. Intellectual Property Rights

All content, materials, software, trademarks, logos, and intellectual property displayed on the losbet Website and through our Services are owned by or licensed to losbet and are protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any of our intellectual property without express written permission.

The losbet name, logo, and all related product and service names are trademarks or registered trademarks of losbet. You may not use these marks without our prior written consent.

16. Governing Law and Jurisdiction

These Terms and Conditions, and any disputes arising from or related to your use of losbet Services, shall be governed by and construed in accordance with the laws of the jurisdiction in which losbet operates, without regard to conflict of law principles.

By using our Services, you consent to the exclusive jurisdiction of the courts in that jurisdiction for the resolution of any legal disputes. However, we reserve the right to pursue legal action in the jurisdiction where you reside or where the violation occurred.

17. Miscellaneous Provisions

17.1 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

17.2 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Responsible Gaming guidelines, constitute the entire agreement between you and losbet regarding the use of our Services and supersede any prior agreements or understandings.

17.3 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. losbet may freely assign or transfer these Terms and your Account to any successor entity or third party.

17.4 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or our right to enforce it in the future.

18. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:

Email: [email protected]
Live Chat: Available 24/7 on https://losbet.cam
Customer Support: 24-hour Indonesian-speaking assistance via WhatsApp and email